Overdues, sanctions and lost or missing items

Overdues and Sanctions

There are sanctions applied to overdue items to ensure fair and equitable sharing of limited library resources amongst our users.

What happens when library users have overdue items?

• Cannot borrow books or renew items
• Cannot place a hold on library items
• Will have sanctions placed on your account

What are the sanctions and demerit points?

• Books/Periodicals - 50 demerit points per day
• DVDs /laptops- 100 demerit points per day
• Overdue items can accrue demerit points up to 2000, which is when they are considered lost (see below)

Important to know:

• Once 1000 or more demerit points are accrued, your borrowing privileges will be blocked
• Items can be returned in the external return chute next to the After-Hours Area entrance
• Once the overdue items are returned, the points will be removed and borrowing privileges reinstated.
• It is the user’s responsibility to return borrowed items by the due date.

Lost or missing items

If the item(s) is considered lost/stolen, a borrower is required to:

• Inform the library as soon as the borrowed item(s) are believed to be lost/stolen. We may require the borrower to supply supporting documentation, e.g. a copy of the police report, statutory declaration
• Complete this form to advise the library about your item(s) that cannot be returned.
• Pay for the following:
  • The replacement cost of the item(s)
  • $12.00 administration fee.

Exceptions:

• In some circumstances, the library will accept a replacement copy. You will need to see the Library Team Leader to arrange this.
• In some genuine extenuating circumstances, let library staff know, and they will strive to assist in any way possible